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Senior Creative Manager

2 months ago

Atlanta, Georgia, United States Boston Consulting Group Full time
About the Role
As a Senior Creative Manager in our Design Studios team, you will be responsible for driving quality enhancement across all creative verticals. You will bring design inspiration and thought leadership to the Design, Digital, Content, and Video verticals, setting the long-term vision and strategies, and driving delivery of innovative, high-caliber solutions for all engagements. You will develop and implement design guidelines and strategies in various creative projects and oversee them to completion, while leading brainstorming and creative sessions to generate ideas with both consultant teams and DS teams.

In partnership with the regional Design Studios Director, you will develop and deliver our design strategy service offering, helping to drive innovation and engaging partnerships with the BCG Consulting Team. You will develop an understanding of our current client engagements, including products, services, the target audience, and competitors' activities, and will design clear, persuasive, original solutions. You will also keep up with design industry trends, monitoring the effectiveness of current campaigns and proactively suggesting ideas to further current engagements.

You will partner with internal clients (e.g., client service teams) and Global DS to provide cutting-edge, innovative solutions for our communication with clients and internally.

Key Responsibilities
• Manage, monitor, and continuously develop underlying teams

• Proactively engage with DS leadership on the future vision, external business trends, and team requirements

• Provide innovative, creative insights by introducing new services, tools, and technologies into the system

• Develop concepts to improve the quality of production, and implement new globally consistent standards

• Establish and monitor service levels to ensure consistent, on-time delivery of high-quality materials to support our client teams

• Develop and maintain feedback from clients and team members to ensure the quality of deliverables

• Ensure periodic review and reporting against KPIs and other performance metrics for both internal and outsourced services

• Develop concepts to improve the quality of all creative concepts, content, and product deliverables from the regional level to align with globally consistent standards

Requirements
• Bachelor's degree or similar in graphics and web content design or a related field (design school preferred)

• At least 8-10 years of relevant experience in a professional services environment or a design start-up or agency

• Strong management experience in design/creative teams

• Strong conceptual and design skills and experience in improving the conceptual, technical, and creative performance of teams

• Excellent English language skills; other languages requested in certain locations

About Us
We are Design Studios, an in-house creative agency comprised of cutting-edge professionals creating premium designs. We are a global, multidisciplinary team of design strategists, creative leaders, and digital experts. We craft powerful design stories for BCG to deliver inspiring solutions to our clients' challenges. As part of BCG, Design Studios partners with consultants and clients to shape our brand by elevating our work through the power of design. We offer guidance and orientation through a strategic and audience-centric approach, and apply design, technology, and media solutions to take BCG's achievements to the next level.

We value innovation, co-creation, inspiration, and the business impact that design achieves. We believe in the art of the possible and in applying creative solutions to business challenges. We believe we can advance the world by conquering its complexity through a universal human language—design.