Restaurant Operations Manager
6 days ago
Bojangles is a fast-casual restaurant chain that prides itself on serving high-quality food and providing excellent customer service. We are seeking a highly skilled and motivated Assistant General Manager to join our team.
Job SummaryThe Assistant General Manager will be responsible for overseeing the daily operations of the restaurant, including managing staff, controlling costs, and ensuring excellent customer service. This is a full-time position that requires a strong work ethic, excellent communication skills, and the ability to work well in a team environment.
Key Responsibilities- Manage restaurant staff, including hiring, training, and evaluating performance
- Control costs, including labor, food, and supplies
- Ensure excellent customer service, including resolving customer complaints
- Maintain a clean and safe work environment
- Monitor and report on sales and customer traffic
- Develop and implement marketing strategies to increase sales and customer engagement
- 2+ years of experience in restaurant management, preferably in a fast-casual or quick-service environment
- Proven track record of success in managing staff, controlling costs, and improving customer service
- Excellent communication and leadership skills
- Ability to work well in a team environment and adapt to changing circumstances
- High school diploma or equivalent required; bachelor's degree preferred
- Competitive salary and benefits package
- Opportunities for career advancement and professional growth
- Flexible scheduling and work-life balance
- Discounts on food and merchandise
- Fun and dynamic work environment
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Restaurant General Manager
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