Food and Beverage Operations Manager
7 days ago
We are seeking a highly skilled and experienced General Manager of Food and Beverage Operations to join our team at Compass Group Careers. As a key member of our operations team, you will be responsible for ensuring that our guests receive exceptional service and that our team members uphold the highest standards of hospitality.
Key Responsibilities- Maintain positive guest relationships through regular feedback and execution of show-quality standards
- Train and convey brand clarity through menu, wine, and beverage knowledge
- Promote a positive work environment through hiring, team member engagement, and maintaining appropriate staffing levels
- Maintain state, federal, and business compliance, including responsible alcohol service guidelines, safety and sanitation standards, and client requirements
- Engage in financial goals of the operation with support from the Director of Operations
- Employ good safety and sanitation practices
- Follow and enforce responsible alcohol service policies
- Execute required daily reporting in a timely manner
- Execute inventory controls
- Ensure team members adhere to Levy guidelines as stated in the team member training manual and employee handbook
- Execute all menu requirements and fulfill all guest-specific service requests
- Ensure all function setups and breakdowns are executed correctly, efficiently, and expeditiously
- Hold team accountable to steps of service to deliver great guest service
- Ensure team members have the tools necessary to complete their jobs
- Use all performance management tools to provide guidance and feedback to team members
- Promote a cooperative work climate, maximizing productivity and morale
- Conduct regularly scheduled meetings to ensure lines of communication are open between management and team members
- Interview, hire, train, and develop team members according to Levy guidelines
- Display a positive attitude towards team members
- 5+ years of experience in a food and beverage operational position
- Bachelor's degree in Hospitality Management is preferred
- High level of computer literacy
- Passion for hospitality, food, and retail
- Excellent interpersonal and stakeholder management skills
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off Plan
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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