Call Center Representative
4 days ago
We are seeking a skilled Call Center Associate to support our Corporate Restructuring team in Irvine, CA. As a key member of our team, you will play a vital role in communicating with case teams and assisting with various tasks to support the case teams.
Key Responsibilities:
- Interact with case teams and management to gather information on assigned cases
- Provide support to creditors by responding to inquiries related to basic case and process information
- Handle inbound and outbound calls, de-escalate situations, and guide creditors through troubleshooting and navigating company/case sites
- Collaborate with the team to improve communication services and submit call logs for reporting purposes
Requirements:
- High school diploma or GED required; Bachelor's Degree preferred
- Bilingual Spanish preferred
- Call center and customer service experience preferred
- Strong communication, active listening, and interpersonal skills
- Ability to work in a team environment and manage multiple tasks
Stretto offers a competitive benefits package and opportunities for growth. We are an equal opportunity employer and welcome applications from diverse candidates.
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