Inside Sales Specialist

3 weeks ago


Mount Airy, North Carolina, United States HPS SPECIALTIES Full time
About the Role

This Inside Sales Specialist position is a critical part of our team at HPS Specialties. As a HVAC & Plumbing Sales Professional, you will play a key role in supporting our customers and sales team. With a strong focus on providing excellent customer service, you will be responsible for handling requests for quotations, orders, and lead times.

You will also partner with others to prepare warehouse shipments, orders, and inventory. Additionally, you will coordinate company bid projects by tracking customer bid lists, assigning bids to sales personnel, and estimating projects for the company. This is an exciting opportunity to grow your career in a dynamic and fast-paced environment.

Estimated Salary: $65,000 - $85,000 per year.

Main Responsibilities
  1. Develop and maintain accurate records of customer interactions, including requests for product information, pricing, purchase orders, order changes, adjustments, product returns, etc.
  2. Prepare and send quotes, purchase orders, sales orders, and drawings using computer software necessary for efficient and professional output
  3. BUILD strong relationships with customers, distributors, and manufacturers to provide exceptional service and support
Key Qualifications
  • Associate's Degree, Technical Degree/Certification or equivalent combination of education and experience
  • Prior experience in an inside sales or customer service capacity preferred
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Ability to work in a Team Player environment


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