Customer Service Representative

4 weeks ago


Center Line, Michigan, United States Binson's Hospital Supplies Inc. Full time
Job Overview

Binson's Medical Equipment & Supplies is seeking a highly skilled Customer Service/Recovery Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, resolving account issues, and ensuring a positive experience for our patients.

Key Responsibilities
  • Respond to customer inquiries and resolve account issues in a timely and professional manner
  • Update customer information and document customer inquiries
  • Follow up on accounts where payment has not been received
  • Obtain written orders from physicians and verify insurance
What We Offer
  • Competitive wages and benefits
  • Health, Dental, Vision, and Life Insurance
  • Employee discount on retail stores/pharmacies
  • Paid Holidays/Floating Day
  • Paid Vacation
  • 401k Retirement Savings
  • Growth & Advancement Opportunities
  • Referral bonuses
  • Paid training
Requirements
  • High school diploma or equivalent
  • Effective verbal and written communication skills
  • Ability to navigate a desktop computer and multi-line phone
  • Knowledge of healthcare payers and MI collection laws preferred
  • Knowledge of insurance eligibility preferred
Location & Schedule
  • 26834 Lawrence Ave. Center Line, MI
  • Monday-Friday 8:30 AM - 5:00 PM
  • Flex schedule available after training period
Remote/Hybrid Terms
  • Must train on-site
  • Hybrid, remote, and flex schedule options available after training


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