Scheduling Coordinator

4 weeks ago


Garland, Texas, United States Ram Jack Full time
About Ram Jack

At Ram Jack, we're dedicated to providing outstanding foundation services for customers throughout North America. With over 40 years of experience, we've restored stability to countless homes and equipped engineers with custom solutions.

Job Description

We're seeking a highly organized and proactive Scheduling Coordinator to join our team. As a key member of our operations team, you'll be responsible for ensuring the efficient planning and coordination of our installations, service appointments, and other administrative tasks.

Key Responsibilities:
  • Appointment Scheduling: Efficiently manage and optimize the scheduling of installation and service appointments, ensuring a smooth workflow and customer satisfaction.
  • Customer Communication: Act as a liaison between our Project Managers and customers, providing timely updates and adjustments to schedules as necessary.
  • Resource Allocation: Coordinate the allocation of Crews and resources to maximize efficiency and meet operational goals.
  • Data Management: Maintain accurate scheduling records and provide reports on productivity and scheduling trends to support decision-making.
  • Team Collaboration: Work closely with the Operations Team and Project Managers to address any scheduling conflicts or concerns promptly.
Requirements:
  • Proven experience in scheduling, logistics, or a similar coordination role, preferably in the home services industry.
  • Exceptional organizational skills and the ability to handle multiple schedules simultaneously.
  • Strong communication skills for effectively dealing with customers and team members.
  • Ability to problem-solve scheduling conflicts and propose effective solutions.
  • Familiarity with scheduling software and tools.
  • Commitment to providing outstanding customer service.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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