Scheduling Coordinator

4 weeks ago


Garland, Texas, United States Ram Jack Full time

Job Summary:

We are seeking a highly organized and detail-oriented Scheduling Coordinator to join our team at Ram Jack. As a Scheduling Coordinator, you will be responsible for efficiently managing and optimizing the scheduling of installation and service appointments, ensuring a smooth workflow and customer satisfaction.

Key Responsibilities:

  • Appointment Scheduling: Efficiently manage and optimize the scheduling of installation and service appointments, ensuring a smooth workflow and customer satisfaction.
  • Customer Communication: Act as a liaison between our Project Managers and customers, providing timely updates and adjustments to schedules as necessary.
  • Resource Allocation: Coordinate the allocation of Crews and resources to maximize efficiency and meet operational goals.
  • Data Management: Maintain accurate scheduling records and provide reports on productivity and scheduling trends to support decision-making.
  • Team Collaboration: Work closely with the Operations Team and Project Managers to address any scheduling conflicts or concerns promptly.

Requirements:

  • Proven experience in scheduling, logistics, or a similar coordination role, preferably in the home services industry.
  • Exceptional organizational skills and the ability to handle multiple schedules simultaneously.
  • Strong communication skills for effectively dealing with customers and team members.
  • Ability to problem-solve scheduling conflicts and propose effective solutions.
  • Familiarity with scheduling software and tools.
  • Commitment to providing outstanding customer service.
  • High school diploma required; further education is a plus.

About Ram Jack:

Ram Jack is dedicated to providing outstanding foundation services for a wide range of customers throughout North America. Our mission is to be recognized for lasting foundation solutions and exceeding customer expectations.

Providing quality first, safety always, complete integrity, and delivery that is on time, is a part of our core values.



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