Treatment Coordinator Specialist
4 weeks ago
We are seeking a highly motivated and organized Treatment Coordinator to join our team. As a key member of our dental office, you will play a vital role in ensuring the smooth operation of our clinical and administrative processes. Your primary responsibility will be to provide exceptional customer service to our patients, presenting post-exam consultations and financing options to help them achieve their dental goals.
Key Responsibilities:
- Provide outstanding customer service to patients, responding to their needs and concerns in a timely and professional manner
- Present post-exam consultations and financing options to patients, ensuring they understand their treatment options and costs
- Conduct audits of patient schedules, quality of data entry, and patient information to ensure accuracy and consistency
- Lead our teams by building relationships of trust, open communication, and a collaborative office culture
What We OfferWe offer a competitive pay and bonus structure, starting salary $18/hour and bonuses of up to $800/month. We also provide a wide range of benefits, including medical, dental, vision, short-term and long-term disability, health saving account, flexible spending account, dependent care spending account, supplement life insurance, 401(k), accident, critical illness, and identity protection. Additionally, we offer a team member assistance program and bonus potential based on achieving certain business objectives per month.
Requirements:
- Associates' degree or 3 years management experience
- Customer service experience
- Intermediate Microsoft office proficiency, specifically Excel, Outlook, and Word
- Customer Service: 1 year (Required)
- Computer Skills: 1 year (Required)
- Insurance verification: 1 year (Preferred)
Preferred QualificationsWe prefer candidates with dental office management experience, especially in a multi-specialty office. Knowledge of Dentrix and Dolphin dental software is also a plus. CPR-BLS, RDA, or other related dental certifications are also desirable. Bilingual in Spanish is preferred.
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