Shop Equipment Technician

4 weeks ago

Cincinnati, Ohio, United States Equipment Depot Full time
Job Title: Shop Service Technician

Job Summary:

We are seeking a highly skilled and experienced Shop Service Technician to join our team at Equipment Depot. As a Shop Service Technician, you will be responsible for the repair and maintenance of electric, diesel, propane, and gasoline industrial trucks and batteries, as well as construction and aerial equipment.

Key Responsibilities:
  • Accept and complete work orders from the Service Dispatcher, Planner, and Manager.
  • Diagnose and repair equipment after a complete inspection and analysis of breakdown.
  • Write complete repair descriptions on work orders, including the correct model and serial number of equipment and hour meter reading.
  • Examine protective guards, loose bolts, and specified safety devices on units and make adjustments.
  • Lubricate moving parts and drive repaired trucks to verify conformance to specifications and ensure final quality inspection is conducted prior to returning the unit to service.
  • Turn in all paperwork to the Service Dispatcher/Planner daily, including work orders, time cards, and other necessary documents.
  • Provide the Service Manager with reporting data related to work in progress totals for field technicians.
  • Control the flow of work in the shop, including trucking and rentals when necessary.
  • Create and communicate all quotes for work to be done in the shop.
  • Provide guidance to technicians to assist in the completion of repairs when necessary.
  • Open, review, and validate all information on all work orders at the time of the service job and throughout the process until billing is complete.
  • Create and organize all paperwork generated during the shop repair, including shop folders.
  • Communicate with customers on the status of their shop job via outbound calls as the work is being performed.
  • Confirm scheduled maintenance has been performed on all units in the shop for repairs.
  • Create and communicate field service quotes when necessary.
  • Answer and respond to incoming customer service calls.
  • Final sign off on shop work orders prior to invoicing.
Requirements:
  • High School Diploma or Equivalent.
  • 1 year of related mechanical experience and/or training, or equivalent combination of education and experience.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of an organization.
  • Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Knowledge of Microsoft Office products, including Word, Excel, and Internet software.
Work Environment:

Work environment varies from office to job site to industrial locations.

Core Values:
  • Passion to Perform: We are passionate to perform and focus on concrete achievements.
  • Trust to Act: We are empowered to act, and act in a powerful way.
  • Act Responsibly: We are responsible for our actions and the consequences they have for our stakeholders and our environment.
  • Make it Fun: We are serious about making work fun; it's the way we do things.

Equipment Depot is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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