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Universal Banker

2 months ago

Fairless Hills, Pennsylvania, United States Fulton Bank Full time
About the Role

Fulton Bank is seeking a highly motivated and customer-focused Universal Banker to join our team. As a key member of our Financial Center, you will be responsible for providing exceptional customer service and sales support to our clients.

Key Responsibilities
  • Customer Service: Provide proactive sales conversations through internal and outbound interactions, including appointment setting and effective lobby engagement.
  • Relationship Building: Utilize the CRM system and other resources to foster relationship-building conversations with customers and ensure a consistent approach to new customer onboarding and expanding existing relationships.
  • Lending Opportunities: Identify consumer and small business lending opportunities and partner with centralized lending group to ensure successful customer outcomes.
  • Risk Management: Maintain compliance with applicable regulations and Fulton policies and procedures, while demonstrating sound judgment within established limits.
  • Product Support: Provide ongoing support to customers regarding products and services, perform customer maintenance requests, process teller transactions accurately, and assist with operational activities and responsibilities.
Requirements
  • Education: High School Diploma or equivalent.
  • Experience: 2 or more years of customer service or sales experience.
What We Offer

Fulton Bank offers a comprehensive benefits package, including medical plans, flexible spending account, dental and vision insurance, life insurance, 401(k) program, paid time off, and disability insurance coverage. We are an equal opportunity employer and are committed to providing equal employment opportunity for all qualified persons.