Universal Banker

4 weeks ago


Forest Hills, New York, United States Ridgewood Full time
Job Summary

We are seeking a highly skilled and motivated Universal Banker to join our team at Ridgewood. As a key member of our banking team, you will be responsible for providing exceptional customer service, promoting the sale of Bank products and services, and processing various banking transactions.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, resolve issues, and provide accurate information about Bank products and services.
  • Sales and Service: Promote the sale of Bank products and services to customers through the bank's defined sales process, maximizing banking relationships.
  • Transaction Processing: Process various banking transactions, including account openings, closings, and changes, ensuring accuracy and regulatory compliance.
  • Product Knowledge: Acquire comprehensive knowledge of Bank products and services to provide accurate and relevant information to customers.
  • Regulatory Compliance: Ensure regulatory compliance by applying Bank policies and procedures when processing transactions.
Requirements
  • Education: High School Diploma or G.E.D. equivalent.
  • Experience: Teller and Customer Service training/experience required, generally equivalent to a year of combined experience.
  • Skills: Above average verbal and written communications skills, basic math skills, and proficiency with the use of a Personal Computer and Microsoft Office.
What We Offer

Ridgewood offers a competitive salary and benefits package, as well as opportunities for professional growth and development.



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