Event Experience Associate

4 days ago


Lexington, Kentucky, United States Oak View Group Full time

Job Summary: We are seeking a highly motivated and detail-oriented Event Experience Associate to join our team at Oak View Group. As an Event Experience Associate, you will be responsible for ensuring a seamless and enjoyable experience for our guests.

Key Responsibilities:

  • Validate guest tickets in a timely and professional manner.
  • Assist guests as they enter the facility, directing them to their assigned seat or seating area.
  • Monitor perimeter doors and gates to prevent unauthorized access.
  • Provide general information to guests regarding the event and related services.
  • Monitor aisles to maintain fire code safety regulations.
  • Guide guests to exits and provide instructions in the event of an emergency.
  • Act as the first-line contact for guest requests and assistance.
  • Distribute programs and promotional materials as needed.
  • Engage with guests to provide an exceptional experience.

Requirements:

  • High school diploma or equivalent.
  • Strong interpersonal and problem-solving skills.
  • Ability to work well under stress and exercise good judgment.
  • Flexibility to work varied hours, including nights, weekends, and holidays.
  • Comfortable working in a fast-paced environment with heights, loud noises, and other event-related elements.

About Us: Oak View Group is a global leader in venue development, management, and premium hospitality services. We are committed to creating environments that reflect and celebrate the diverse communities we serve.



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