Hospitality Service Representative

2 weeks ago


Waikoloa, Hawaii, United States Hilton Grand Vacations Full time

Position Overview:
As a Hospitality Service Representative, you will play a vital role in ensuring a memorable experience for our guests. Your primary responsibilities will include managing the check-in and check-out processes for both owners and visitors, while also addressing any inquiries related to our services throughout their stay.

Key Responsibilities:
1. Provide exceptional customer service to enhance guest satisfaction.
2. Efficiently handle the registration and departure of guests.
3. Respond promptly to guest inquiries and requests regarding hotel amenities and services.
4. Maintain a welcoming and professional atmosphere at the front desk.

Qualifications:
We are looking for dedicated individuals who are passionate about delivering outstanding service in the hospitality industry.



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