Cloud Support Specialist

3 weeks ago


Morristown, Tennessee, United States Titan Ventures Full time
About Titan Ventures

We are a leading provider of cloud services and hosting solutions in Europe, supporting our customers in their business development. Our success is driven by a team of over 4000 employees worldwide, serving 8.5 million customers.

We are a brand of United Internet AG, a publicly traded company with a strong presence in the industry.

We value the development of our employees and their diverse talents, interests, and languages.

What We Offer
  • Flexible work arrangements, including remote work options.
  • Trust-based working hours, allowing for a better work-life balance.
  • Subsidized cafeteria and free beverages at our locations.
  • Modern office spaces with excellent transportation connections.
  • Employee discounts for activities and products.
  • Employee events, workshops, and training opportunities.
  • Health and wellness programs, including sports and health courses.
Job Responsibilities
  • Provide technical support to customers, ensuring their inquiries are resolved to their satisfaction.
  • Respond to customer calls and emails in a positive, empathetic, and friendly manner.


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