Student Services Assistant

2 weeks ago


Miami, United States Florida International University Full time
About the Position

Florida International University (FIU) is seeking a highly motivated and organized individual to serve as a Student Business Services OneCard Assistant. This role will provide exceptional customer service, maintain accurate records, and support the efficient operation of the OneCard program.

Responsibilities:

  • Process requests for ID cards and badges in a timely and secure manner.
  • Provide technical assistance with mobile photo and mobile carding stations.
  • Perform routine maintenance checks on Value Port locations.
  • Assist with training sessions, staff meetings, and other departmental needs.

Requirements:

  • Valid driver's license.
  • Prior completion of FIU Service Excellence training or within 30 days.
  • Excellent customer service skills.
  • Ability to work effectively in a team environment.
  • Basic level of Microsoft Word and Excel knowledge.

Salary and Benefits:

$13/hour, with opportunities for professional growth and development.



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