Student IT Technician

2 weeks ago


Miami, United States Florida International University Full time

**Job Summary:** As a Student IT Technician, you will play a vital role in supporting the technology needs of our students, faculty, and staff. This is an excellent opportunity to gain hands-on experience in a fast-paced and dynamic environment.

**Estimated Salary:** $26,000-$28,000 per year based on a 20-hour workweek

**Job Description:

Key Responsibilities:
  • Assist with troubleshooting and resolving technical issues with computer hardware, software, and networking equipment
  • Help set up and maintain computer labs and technology infrastructure
  • Collaborate with colleagues to resolve complex technical issues
  • Document and track technical issues using ServiceNow

Requirements:

  • Current enrollment as a student at FIU with a minimum of six (6) credits as an Undergraduate student or three (3) credits as a Graduate student during the Fall and Spring semesters
  • Ability to provide superior customer service
  • Strong communication and problem-solving skills
  • Keen attention to detail and ability to multitask

Working Hours:

This position requires flexibility to work varying hours, including evenings and weekends, as needed.



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