Store Manager in Training

2 weeks ago


Denver, Colorado, United States GNC Full time
Job Description

GNC is seeking a highly motivated and detail-oriented Store Manager in Training to join our team. As a Store Manager in Training, you will be responsible for learning the overall operations of a retail store under the direction of a Store Manager/Head Coach or District Manager.

Key Responsibilities:

  • Facilitate an exceptional customer service experience through all channels of interaction by following GNC's prescribed selling methods; meets or exceeds all corporate set goals, expectation, and key performance indicators
  • Drive GNC's loyalty programs and incentives for successful engagement of customers
  • Monitor best sellers, identifies product demand, and updates SM regarding trends
  • Facilitate community engagement and client loyalty through innovative and creative outreach
  • Read all merchandising bulletins to understand product assortment and answer product questions based on Company approved information
  • Supervise and lead store team under SM guidance; communicates sales targets and drives team performance; provides feedback and supports succession planning of high performers by communicating team performance to SM
  • Reviews all training resources and complete assigned modules to understand product assortment and answer product questions based on Company approved information
  • Ensures company assets are protected and not exposed to risks and conflicts of interest
  • Partners with SM to handle escalated customer service issues; supports SM in monitoring store's Loss Prevention activities and escalates concern
  • Keeps store clean and uncluttered
  • Perform all register operations. Complete all daily register and store open/close functions and bank deposits according to GNC policies and procedures

Requirements:

  • Minimum high school diploma required or associate degree in business or related field; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required.
  • 2+ years of retail sales experience and prior management/supervisory experience preferred
  • High degree of proficiency MS Office Suite, Outlook & Internet applications
  • Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills
  • Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
  • Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as internal and external clients
  • Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
  • Ability to work with and influence subordinates, peers, and senior management
  • Self-motivated with critical attention to detail, deadlines, high sense of urgency and reporting
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to read, write, and comprehend simple instructions, short correspondence, and memos
  • Ability to work overtime as necessary
  • Must be available to work evenings, weekends, and holidays
  • Must have current driver's license.

Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements:

  • Access to GNC Health Program (virtual health services).
  • Competitive rate of pay.
  • Employee discount
  • This position is eligible to participate in the Individual Sales Commission Program


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