Transportation Operations Manager
4 days ago
At United Natural Foods West, Inc., we strive to create a work environment where employees can thrive and grow. Our goal is to provide exceptional customer service while ensuring the safe and timely delivery of products. We are seeking a motivated individual to fill the role of Transportation Operations Manager.
The ideal candidate will be responsible for planning, directing, and overseeing all Transportation functions to ensure that customer service is performed safely, on time, and in accordance with specifications. This includes scheduling, assigning, supervising, and appraising personnel to ensure that all transportation operations meet or exceed safety and regulatory standards.
The Transportation Operations Manager will also be responsible for ensuring that all customers' expectations are met or exceeded, and that excellent, professional communications are maintained with customers. This includes meeting regularly with customers to obtain information and feedback on the Company's performance, receiving complaints, and analyzing customers' needs and expectations.
The Transportation Operations Manager will also be responsible for implementing and maintaining operation of computerized on-board and navigation systems, and for ensuring that all personnel understand and implement safety and regulatory policies and procedures. This includes conducting performance appraisals, providing feedback and suggestions to improve employee performance, and working with employees to establish performance goals.
The Transportation Operations Manager will also be responsible for promoting teamwork, encouraging employee involvement, suggestions, and problem solving, and for completing special projects as assigned.
Performance Measurements:
Superior customer service is consistently provided. Customers' expectations are met or exceeded. Deliveries are on time and meet established standards. Problems are promptly, courteously, and permanently resolved. The Company's professional reputation is maintained and projected. Transportation functions are compliant in accordance with established policies, procedures, safety, Federal, State and local laws and regulatory standards. Personnel are effective, efficient, optimally utilized, and appropriately informed. Employees are assisted and supported as needed.
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Transportation Operations Manager
4 days ago
Ridgefield, Washington, United States United Natural Foods West, Inc. Full timeJob Overview: At United Natural Foods West, Inc., our Transportation Managers play a vital role in ensuring the safe and timely delivery of products to our customers. This involves planning, directing, and overseeing all Transportation functions to meet customer service expectations and regulatory requirements.Key Responsibilities: Our ideal candidate will...
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