Transportation Operations Manager
3 weeks ago
At United Natural Foods West, Inc., our Transportation Managers play a vital role in ensuring the safe and timely delivery of products to our customers. This involves planning, directing, and overseeing all Transportation functions to meet customer service expectations and regulatory requirements.
Key Responsibilities:
Our ideal candidate will be responsible for scheduling, assigning, supervising, and appraising personnel to ensure excellent customer service and optimal performance. This includes:
- Assisting in the development and implementation of effective Transportation planning, budgeting, policies, and procedures.
- Executing established goals and ensuring that Transportation policies support and complement Company strategies, mission, vision, and values.
- Meeting regularly with customers to obtain information and feedback on the Company's performance, receive complaints, and analyze customers' needs and expectations.
- Ensuring on-time delivery of products or services, planning equipment, and determining rental requirements and maintenance needs.
- Implementing and maintaining operation of computerized on-board and navigation systems.
- Maintaining safety records for all drivers and ensuring that personnel understand and implement safety and regulatory policies and procedures.
- Effectively scheduling, supervising, and directing Transportation personnel to ensure excellent customer service and optimal performance.
- Identifying training needs and developing and implementing programs to meet them.
- Conducting performance appraisals as required and providing feedback and suggestions to improve employee performance.
Requirements:
To be successful in this role, you will need to have excellent communication and leadership skills, as well as the ability to work in a fast-paced environment. You will also need to be able to analyze data and make informed decisions to drive business results. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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