Operations Director
4 weeks ago
As a member of Compass Group, North America's leadership and professional support team, you will help our 16,000 chefs and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.
Our teammates are enthusiastic, committed to quality, and thrive on consistently delivering unparalleled results. We are currently seeking a Director of Operations to lead and ensure the success of our operations, while maintaining strict adherence to the client's culture and guidelines, health department regulations, and company standards.
Key Responsibilities:
• Supervise the operation's overall success, ensuring compliance with the client's culture and guidelines, health department regulations, and company standards of food quality, freshness, and presentation.
• Oversee all new café openings, managing pre-opening schedules, and ensuring smooth transitions.
• Analyze café financials to identify opportunities for improvement and ensure profitability.
• Oversee retail operations to drive sales and profitability.
• Lead all aspects of the food service operation to ensure success.
• Maintain and promote a strong work ethic among staff, providing training and development opportunities to enhance performance.
• Motivate, train, develop, and direct all staff to achieve the goals and objectives of the operation, ensuring customer satisfaction.
Requirements:
• Minimum of 5 years of supervisory experience in food service operations, preferably within a casino or multi-outlet hotel environment.
• Proven track record of success in managing multi-unit operations, achieving financial targets, and delivering exceptional customer service.
• Strong leadership and team-building skills, with the ability to inspire and motivate a diverse workforce to achieve common goals and objectives.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• ServSafe certification or equivalent food safety training is highly desirable.
• Flexibility to work evenings, weekends, and holidays as needed.
Benefits:
• Medical
• Dental
• Disability Insurance
• Retirement Plan
• Holiday Time Off (varies by site/state)
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
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