Operations Director

4 weeks ago


Ridgefield, Washington, United States Compass Group, North America Full time
Director of Operations Job Description

As a member of Compass Group, North America's leadership and professional support team, you will help our 16,000 chefs and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.

Our teammates are enthusiastic, committed to quality, and thrive on consistently delivering unparalleled results. We are currently seeking a Director of Operations to lead and ensure the success of our operations, while maintaining strict adherence to the client's culture and guidelines, health department regulations, and company standards.

Key Responsibilities:

• Supervise the operation's overall success, ensuring compliance with the client's culture and guidelines, health department regulations, and company standards of food quality, freshness, and presentation.

• Oversee all new café openings, managing pre-opening schedules, and ensuring smooth transitions.

• Analyze café financials to identify opportunities for improvement and ensure profitability.

• Oversee retail operations to drive sales and profitability.

• Lead all aspects of the food service operation to ensure success.

• Maintain and promote a strong work ethic among staff, providing training and development opportunities to enhance performance.

• Motivate, train, develop, and direct all staff to achieve the goals and objectives of the operation, ensuring customer satisfaction.

Requirements:

• Minimum of 5 years of supervisory experience in food service operations, preferably within a casino or multi-outlet hotel environment.

• Proven track record of success in managing multi-unit operations, achieving financial targets, and delivering exceptional customer service.

• Strong leadership and team-building skills, with the ability to inspire and motivate a diverse workforce to achieve common goals and objectives.

• Proficiency in Microsoft Office Suite and other relevant software applications.

• ServSafe certification or equivalent food safety training is highly desirable.

• Flexibility to work evenings, weekends, and holidays as needed.

Benefits:

• Medical

• Dental

• Disability Insurance

• Retirement Plan

• Holiday Time Off (varies by site/state)

• Employee Assistance Program

• Flexible Spending Accounts (FSAs)

• For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

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