ERP Software Implementation Specialist

3 days ago


Jacksonville, Florida, United States Miller Electric Company Full time
About the Role

We are seeking a highly motivated and experienced ERP Software Implementation Specialist to join our IT team at Miller Electric Company. The ideal candidate will have a strong understanding of ERP systems, particularly COINS Construction, and its modules, as well as experience in system administration, configuration, troubleshooting, and user support.

Key Responsibilities

ERP Implementation:

  • Act as the liaison between business subject matter experts (SMEs), the project manager, CTO, and the executive steering committee during the ERP implementation
  • Gather and document business requirements and translate them into technical specifications for the ERP system
  • Assist developers in initial build of the ERP system
  • Coordinate user acceptance testing (UAT) and ensure that the implemented system meets the needs of the business
  • Work with business analyst to ensure all former and current business processes are documented

System Administration:

  • Manage and maintain the ERP system, including user permissions, installations, upgrades, patches, and backups
  • Monitor system performance and troubleshoot any issues that arise
  • Ensure data integrity and security within the ERP environment, along with other members
  • Configure and customize ERP modules to meet the specific needs of the business

User Support:

  • Provide training and support to ERP users across the organization
  • Create and maintain user documentation and training materials
  • Assist users with resolving technical issues and answering questions related to ERP functionality
Requirements

Required:

  • Proven experience (3+ years) as an ERP Software Implementation Specialist or similar role
  • In-depth knowledge of ERP modules, particularly those relevant to the construction industry (e.g., project management, financials, procurement, inventory)
  • Strong technical skills in system administration, configuration, troubleshooting, and SQL database management
  • Excellent communication and interpersonal skills, with the ability to effectively interact with both technical and non-technical users
  • Ability to work independently and as part of a team

Preferred:

  • Experience in the construction industry
  • Familiarity with other construction software or ERP systems
  • Prior experience with software implementations
  • Certifications in ERP or related technologies
Benefits

We offer a comprehensive benefits package, including:

  • Employee Stock Ownership Program & Profit Sharing
  • Medical, Dental and Prescription Drug Insurance
  • Life Insurance
  • Accidental Death & Dismemberment Insurance
  • Short & Long Term Disability Insurance
  • Flexible Spending Accounts
  • Paid Vacation & Holidays
  • Tuition Reimbursement


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