Parts Sales Representative

5 days ago


Frederick, Maryland, United States Volvo Cars of Frederick Full time
Job Title: Parts Sales Representative

We are seeking a highly motivated Parts Sales Representative to join our team at Ourisman Chrysler Dodge Jeep Ram of Woodbridge. In this role, you will assist customers and service technicians by providing accurate information and sourcing the necessary parts efficiently.

About the Job

This position involves:

  • Assisting customers at the parts counter by identifying their needs, answering questions, and providing expert advice on parts and accessories.
  • Processing parts orders accurately and efficiently, ensuring all necessary information is captured and communicated clearly.
  • Collaborating with the sales and service departments to provide parts support and ensure timely completion of vehicle repairs and maintenance.
Key Responsibilities

You will be responsible for:

  • Maintaining accurate records of parts sales, orders, and returns, ensuring proper documentation and reporting.
  • Communicating with suppliers to order special parts, verify availability, and resolve any discrepancies.
  • Staying informed about new products, features, and services offered by the dealership and manufacturers.
Requirements

To succeed in this role, you will need:

  • Previous experience in a parts department or automotive environment (preferred).
  • Strong communication and interpersonal skills, with the ability to interact professionally with customers and team members.
  • Familiarity with parts catalog systems and inventory management software.
  • Excellent customer service skills, with a commitment to meeting customer needs and exceeding expectations.
Benefits

We offer:

  • Health, dental, and vision insurance.
  • Life insurance options.
  • Short-term and Long-term disability insurance.
  • 401(k) plan with company match.
  • Paid time off and holiday leave.
  • Opportunities for professional development and growth.

$55,000 - $70,000 per year, based on experience.



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