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Customer Service Ambassador

1 month ago

Englewood, Colorado, United States the now corporation Full time

About the Role:

The NOW Massage is seeking a highly skilled and customer-focused Experience Guide to join our team. As an Experience Guide, you will be responsible for providing exceptional guest service, ensuring seamless daily operations, and promoting our services and products.

Key Responsibilities:

  • Provide top-level guest service for all, including internal guests.
  • Be on time for your shift and properly open and close the boutique each day according to Standard Operating Procedures.
  • Acknowledge and greet everyone who enters and leaves, and actively promote services, enhancements, membership, and retail promotions and/or discounts available.
  • Utilize computers with skill and proficiency and only for business purposes, and handle guests' questions and concerns professionally and courteously.
  • Maintain a clean, safe, fully stocked, and well-organized work area, and develop the ability to work without constant direct supervision.
  • Regularly attend, participate in, and support training and staff meetings, and assist in all areas of operation as requested by management.

What Employees Value About The NOW:

  • Commission and bonus pay
  • Fun team environment
  • Discount on massages for employees
  • Team member referral bonus
  • Discounts on products
  • Surprise lunches
  • Daily coffee, tea, and snacks provided

The NOW Massage is an Equal Opportunity Employer:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.