Front Desk Clerk

5 days ago


Sterling Heights, Michigan, United States Concord Hospitality Full time
Front Desk Clerk Job Description

We are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Concord Hospitality. As a Front Desk Clerk, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a positive experience for all visitors.

Key Responsibilities:
  • Assist guests efficiently, courteously, and professionally at all times
  • Maintain a high level of service and hospitality
  • Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner
  • Post guest charges, collect payments, and follow all cash handling procedures as required by Concord
  • Handle guest mail and messages with respect to privacy and professionalism
  • Be knowledgeable of the hotel brand and various programs (travel programs, special offers)
  • Be a great communicator to various departments and management on guest comments and concerns
  • Respond quickly to incoming calls, lobby visitors, and team members needing front desk assistance
  • Have full knowledge of hotel safety and emergency procedures
Why Work for Concord Hospitality?

We offer a competitive hourly rate of $16.00, plus full-time benefits if applicable. Our company culture is based on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We strive to provide a great work environment for our associates and hire the best associates in the market. At Concord, you can enjoy a culture where you are valued, and our Associate First policy is a way of life.


  • Front Desk Clerk

    2 weeks ago


    Sterling Heights, Michigan, United States Concord Hospitality Full time

    Job Title: Front Desk Clerk-Woodspring SuitesWe are seeking a highly motivated and customer-focused Front Desk Clerk to join our team at Woodspring Suites. As a Front Desk Clerk, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, ensuring a smooth and enjoyable stay for our guests.Key...


  • Sterling Heights, Michigan, United States Hospitality Specialists, Inc. Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hospitality Specialists, Inc. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay.ResponsibilitiesProvide exceptional customer service...


  • Sterling Heights, Michigan, United States Towneplace Sterling Heights Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at TownePlace Suites in Sterling Heights, Michigan. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Responsibilities:Guest Registration: Register guests in a...


  • Sterling Heights, Michigan, United States Emcor Inc Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Emcor Inc. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, managing the front desk operations, and supporting the overall efficiency of our office.Key ResponsibilitiesFront Desk...


  • Sterling Heights, Michigan, United States Marriott Full time

    Unlock Your Potential at MarriottAre you ready to take your career to new heights? Marriott Hotels is seeking a talented Front Desk Agent to join our team!About the RoleWe're looking for a highly motivated and customer-focused individual to provide exceptional service to our guests. As a Front Desk Agent, you will be the first point of contact for our guests...


  • Sterling Heights, Michigan, United States Marriott International Inc Full time

    Job SummaryWe are seeking a skilled and enthusiastic Front Desk Agent to join our team at Marriott International Inc. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a smooth and memorable experience.Key Responsibilities:Process guest arrivals and departures, ensuring accurate and...


  • Sterling Heights, Michigan, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality Job OpportunityWe are seeking a skilled and friendly Front Desk Agent to join our team at Towneplace Sterling Heights. As a key member of our Guest Service team, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable.Key Responsibilities:Greet and welcome guests,...

  • Front Desk Associate

    4 weeks ago


    Sterling Heights, Michigan, United States Marriott Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate. As a key member of our operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesProcess guest arrivals and departures in a timely and...


  • Sterling Heights, Michigan, United States B. F. Saul Company Hospitality Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at B. F. Saul Company Hospitality Group. As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and driving sales and revenue growth.Key ResponsibilitiesGuest Service:...

  • Front Desk Associate

    4 weeks ago


    Sterling Heights, Michigan, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations at our Courtyard hotel.Key ResponsibilitiesProcess guest arrivals and departures, ensuring a...


  • Sterling Heights, Michigan, United States Hospitality Specialists, Inc. Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hospitality Specialists, Inc. As a Front Desk Agent, you will be responsible for ensuring a high level of guest satisfaction by attending to the needs of our guests in an efficient and courteous manner.Key ResponsibilitiesBe flexible in regard to work...

  • Front Desk Associate

    4 weeks ago


    Sterling Heights, Michigan, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and memorable experience.Key ResponsibilitiesProcess guest arrivals and departures, ensuring accurate and...


  • Sterling Heights, Michigan, United States B. F. Saul Company Hospitality Group Full time

    {"Responsibilities": "Key ResponsibilitiesAs a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience.Guest Service: Anticipate and respond to guests' needs in a friendly and professional manner, providing personalized attention and resolving any issues that may...


  • Sterling Heights, Michigan, United States America's Community Council Full time

    Job Title: Behavioral Health Support Front DeskWe are seeking a dedicated and organized Behavioral Health Support Front Desk professional to manage the front office of our busy behavioral clinic in Sterling Heights, MI.Job Summary:The ideal candidate will play a crucial role in ensuring the smooth operation of the clinic, providing exceptional customer...


  • Sterling Heights, Michigan, United States B. F. Saul Company Hospitality Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at B. F. Saul Company Hospitality Group. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Service: Anticipate and...

  • Front Desk Associate

    3 weeks ago


    Sterling Heights, Michigan, United States Marriott Full time

    Job Summary We are seeking a skilled and enthusiastic Front Desk Associate to join our team at Courtyard Dulles Town Center. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes. Key Responsibilities Process operational needs...


  • Sterling Heights, Michigan, United States B. F. Saul Company Hospitality Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at B. F. Saul Company Hospitality Group. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesAnticipate and respond to guest needs...


  • Sterling Heights, Michigan, United States Massage Envy Full time

    About the RoleWe are seeking a highly motivated and customer-focused Front Desk Sales Associate to join our team at Massage Envy. As a key member of our sales team, you will play a critical role in driving membership sales and member retention, while providing exceptional customer service and building ongoing relationships with our clientele.Key...


  • Sterling Heights, Michigan, United States B. F. Saul Company Hospitality Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Overnight Front Desk Agent to join our team at B. F. Saul Company Hospitality Group. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Anticipate and respond to...


  • Sterling Heights, Michigan, United States PCRK Group Full time

    Job Summary:We are seeking a highly motivated and customer-focused Front Desk Sales Associate to join our team at PCRK Group. As a key member of our sales team, you will be responsible for driving sales growth, providing exceptional customer service, and building strong relationships with our clients.Key Responsibilities:Drive membership sales and member...