IT Hardware Technician

6 days ago


Annapolis, Maryland, United States KIMFIXMARYLAND LLC Full time
Key Responsibilities

The IT Hardware Technician will be responsible for serving customers by diagnosing, troubleshooting, and repairing electronic devices, including laptops, PCs, Macs, cell phones, and gaming consoles. The successful candidate will ensure customer satisfaction by providing superior customer service and exceeding expectations.

Additionally, the IT Hardware Technician will maintain accurate records of customer information and real-time status of each repair using the point-of-sale system. They will also keep track of all devices and inventory while safeguarding store stock.



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