Subway Restaurant Manager

4 weeks ago

Loves Park, Illinois, United States GPM Investments LLC Full time
Job Title: Subway Assistant Manager

Job Summary:

The Subway Assistant Manager is responsible for performing all tasks and responsibilities of the Associate and Team Leader, and operating the restaurant in the absence of the Franchise Manager. This includes maintaining food safety, product preparation, cleanliness, inventory control standards, and the training of staff. Exceptional customer service is a major component of this position.

Key Responsibilities:

  • Customer Service: Models good customer service and acts as a positive role model for excellent customer service practices.
  • Training and Development: Trains and empowers employees to provide excellent customer service.
  • Conflict Resolution: Resolves customer complaints in a courteous, businesslike, and timely manner.
  • Staff Management: Provides DM or Store Manager with current and future hiring needs.
  • Recruitment: Uses recruitment techniques to attract potential new employees.
  • Selection Process: Utilizes all tools for selection process when hiring for the store.
  • Employee Training: Ensures new employees are properly trained on all aspects of the restaurant.
  • Cleanliness: Checks food preparation and dining areas for cleanliness.
  • Employee Support: Assists employees in greeting customers, taking orders, and food preparation.
  • Communication: Conducts regular meetings with Store Manager and employees to enhance communication and teamwork.
  • Performance Reviews: Conducts regularly scheduled employee performance reviews and discussion.
  • Scheduling: Prepares work schedule and posts in advance.
  • Leadership: Provides clear, consistent direction and expectation to employees.
  • Job Assignments: Establishes written job assignments.
  • Food Safety: Ensures foodservice area, equipment, and utensil cleanliness meet company, Subway, and health regulations standards.
  • Equipment Maintenance: Ensures all equipment is maintained in good working order.
  • Employee Adherence: Ensures all employees adhere to dress code, appearance, and health requirements.
  • Employee Development: Provides timely motivational feedback and coaching to employees.
  • Counseling and Documentation: Counsels and documents employees as necessary in a timely and appropriate manner.
  • Inventory Management: Monitors orders to insure in-stock efficiency.
  • Food Cost Management: Reviews fresh food forecasting to ensure maximizing of sales while maintaining acceptable food cost.
  • Employee Training and Development: Trains and develops employees.
  • Management Reports: Reviews management reports and takes appropriate action to insure balanced inventories.
  • Delivery Verification: Verifies deliveries to ensure accuracy of order.
  • Product Quality and Freshness: Ensures quality and freshness of products through proper rotation, ordering, and proper monitoring of codes and temperatures.
  • Product Pricing: Ensures accurate and visible pricing of products.
  • Merchandising: Merchandises product according to guidelines or layout.
  • Product Preparation: Ensures products are made according to recipe and portion.
  • Signage and Promotions: Ensures proper signage and price point is displayed.
  • Sales Promotion: Promotes sales through suggestive selling and other approved means.
  • Feedback and Reporting: Provides feedback to Store Manager, District Manager, Category Manager; and other personnel as appropriate on sales, food cost, and profit opportunities. Supplies accurate competitive information to departments.
  • Regulatory Compliance: Ensures appropriate state, local, or company guidelines and health regulations are followed (including required records).
  • Government Regulations: Adheres to government regulations (ADA, Environmental, Wage and Hour, EEO guidelines).
  • Administrative Tasks: Ensures the timely and accurate completion of all daily, weekly, and monthly paperwork (deli inventories, waste, price changes).
  • Inventory Control: Ensures all employees follow inventory control procedures.
  • Safety and Security: Ensures all safety and security procedures are followed.
  • Labor Management: Controls labor within established guidelines.
  • Expense Management: Manages food cost and other expenses within established guidelines.
  • Budget Management: Manages sales, profits, and expenses to budget.
  • Training Materials: Maintains Subway Manual and ensures all training materials are accurate.
  • Store Operations: Operates Subway within established hours.
  • Other Duties: Other duties as assigned

Qualifications:


• 21 years of age or older

Valid Driver's License and car insurance


• Ability to read, write, speak, and understand English

• Job requires bending, standing, and walking the entire workday

• Basic math skills (addition, subtraction, division, and multiplication)

• Ability to show patience and articulate well during the training of new employees

• Ability to lift 10 lbs frequently and up to 50 lbs occasionally

Equal Opportunity Employer
GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation, or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.

This Organization Participates in E-Verify

  • Subway Restaurant Manager

    4 weeks ago

    Loves Park, Illinois, United States GPM Investments LLC Full time

    Job DescriptionOverviewThe Subway Assistant Manager is responsible for overseeing the daily operations of the restaurant, ensuring exceptional customer service, and maintaining a clean and safe environment. This role requires strong leadership skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key...

  • Subway Sandwich Artist

    3 weeks ago

    Loves Park, Illinois, United States GPM Investments LLC Full time

    Job OverviewAs a Sandwich Artist/Cashier at Subway, you will be responsible for crafting delicious sandwiches and providing top-notch customer service. We are looking for a vibrant and energetic individual who can bring life to our customer's mealtime experiences.Key Responsibilities:Create a variety of tasty sandwiches with skill and creativity.Provide a...

  • Restaurant Operations Manager

    4 weeks ago

    Evergreen Park, Illinois, United States Barracos Restaurant Full time

    Job SummaryWe are seeking a highly skilled Restaurant Manager to lead our culinary team at Barracos Restaurant. The ideal candidate will have a proven track record of providing exceptional customer experiences and managing kitchen operations with precision.Key Responsibilities:Oversee all culinary activities, ensuring high-quality food preparation and...

  • Restaurant Operations Manager

    18 hours ago

    Orland Park, Illinois, United States HHB Restaurant Recruiting Full time

    Restaurant Senior Manager Job DescriptionWe are seeking a highly skilled and experienced Restaurant Senior Manager to join our team at HHB Restaurant Recruiting. As a Restaurant Senior Manager, you will be responsible for leading a team of restaurant staff, overseeing daily operations, and driving sales growth.Key Responsibilities:Lead a team of restaurant...

  • Restaurant Operations Manager

    4 weeks ago

    Park Ridge, Illinois, United States HHB Restaurant Recruiting Full time

    Restaurant Manager Job DescriptionWe are seeking a highly motivated and experienced Restaurant Manager to lead our team in Park Ridge, IL. As a Restaurant Manager, you will be responsible for overseeing daily operations, managing staff, and driving sales growth.Key Responsibilities:Leadership and Management: Lead a team of restaurant staff, providing...

  • Restaurant Operations Manager

    4 weeks ago

    Park Ridge, Illinois, United States HHB Restaurant Recruiting Full time

    Restaurant Manager Job DescriptionWe are seeking a highly motivated and experienced Restaurant Manager to lead our team in Park Ridge, IL. As a Restaurant Manager, you will be responsible for overseeing daily operations, managing staff, and driving sales growth.Key Responsibilities:Leadership and Management: Lead a team of restaurant staff, providing...

  • Restaurant Operations Manager

    4 weeks ago

    Orland Park, Illinois, United States HHB Restaurant Recruiting Full time

    Restaurant Manager Job OpportunityWe are seeking a skilled Restaurant Manager to lead our team and drive business growth in Orland Park, IL.As a Restaurant Manager, you will oversee daily operations, train and develop staff, and build a loyal customer base.You will be responsible for creating a safe working environment, managing staff, and driving sales...

  • Restaurant Operations Manager

    4 weeks ago

    Villa Park, Illinois, United States HHB Restaurant Recruiting Full time

    Restaurant General Manager Job DescriptionWe are seeking a highly motivated and experienced Restaurant General Manager to lead our team in Oakbrook, IL.Key Responsibilities:Oversee daily restaurant operations, ensuring a safe and efficient work environment.Develop and implement strategies to increase sales and customer satisfaction.Lead and develop a...

  • Restaurant Operations Manager

    4 weeks ago

    Orland Park, Illinois, United States HHB Restaurant Recruiting Full time

    Restaurant Senior Manager Job DescriptionAre you a seasoned leader with a passion for the hospitality industry? We're seeking an experienced Restaurant Senior Manager to join our team at HHB Restaurant Recruiting. As a key member of our management team, you will be responsible for leading a team of restaurant staff, driving sales growth, and ensuring...

  • Restaurant Operations Manager

    4 weeks ago

    Park Ridge, Illinois, United States HHB Restaurant Recruiting Full time

    Restaurant Manager Job DescriptionAs a Restaurant Manager at HHB Restaurant Recruiting, you will be responsible for leading a team of hospitality professionals to deliver exceptional customer experiences. Your experience and leadership skills will be essential in driving the success of our restaurant venues.Lead a team of restaurant staff in daily tasks,...

  • Restaurant Operations Manager

    2 days ago

    Orland Park, Illinois, United States HHB Restaurant Recruiting Full time

    At HHB Restaurant Recruiting, we are seeking an exceptional Restaurant Senior Kitchen Manager to lead our culinary team in Orland Park, IL.As a Restaurant Senior Kitchen Manager, you will oversee daily operations, staff training, and development, while building a strong team and advancing your restaurant career.Lead a high-performing team of kitchen staff...

  • Restaurant Shift Manager

    4 weeks ago

    Highland Park, Illinois, United States Hardees - Capstone Restaurant Group Full time

    Restaurant Shift Leader Job Summary:We are seeking a highly motivated and experienced Restaurant Shift Leader to join our team at Hardees - Capstone Restaurant Group. As a Restaurant Shift Leader, you will be responsible for assisting the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with...

  • Restaurant Shift Manager

    4 weeks ago

    Highland Park, Illinois, United States Hardees - Capstone Restaurant Group Full time

    Restaurant Shift Leader Job DescriptionAt Hardees - Capstone Restaurant Group, we are seeking a highly motivated and experienced Restaurant Shift Leader to join our team. As a Restaurant Shift Leader, you will be responsible for assisting the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent...

  • Restaurant Team Lead

    4 weeks ago

    Orland Park, Illinois, United States Rock Bottom Restaurant & Brewery Full time

    Job DescriptionWe are seeking a highly motivated Restaurant Manager to join our team at Rock Bottom Restaurant & Brewery. As a Restaurant Manager, you will be responsible for managing the front of house and service teams, working closely with the Assistant Manager and other members of the restaurant management team.The ideal candidate will have 2+ years of...

  • Restaurant Manager

    4 weeks ago

    Evergreen Park, Illinois, United States Chili's Grill & Bar Full time

    Chili's Grill & Bar Restaurant ManagerAt Chili's Grill & Bar, we're passionate about delivering exceptional Guest experiences. As a Restaurant Manager, you'll be the driving force behind our success, leading a high-energy team to exceed Guest expectations and achieve top business results.Key Responsibilities:Lead by Example: Model and hold Team Members...

  • Restaurant Manager

    4 weeks ago

    Oak Park, Illinois, United States Capstone Concepts LLC Full time

    Job Title: General ManagerCapstone Concepts LLC is seeking a highly motivated and experienced General Manager to lead our First Watch restaurants. As a General Manager, you will be responsible for developing and maintaining a culture of accountability, integrity, service, and trust within your team.Key Responsibilities:Develop and maintain a management team...

  • Restaurant Manager

    4 weeks ago

    Evergreen Park, Illinois, United States Raising Cane's Full time

    Job OverviewRaising Cane's is seeking a highly motivated and experienced Restaurant Leader to join our team. As a key member of our restaurant operations, you will be responsible for driving sales and profit growth, maintaining operational excellence, and upholding our company culture.Key ResponsibilitiesDevelop and execute strategies to drive sales and...

  • Restaurant Operations Manager

    4 weeks ago

    Highland Park, Illinois, United States SERJ Taco California LLC Full time

    As a Restaurant General Manager at SERJ Taco California LLC, you will be responsible for the overall success of our Taco Bell restaurant. This includes managing the entire restaurant operation, building a strong team, and consistently delivering great food and a friendly experience to our customers.Key responsibilities include:Developing and implementing...

  • Restaurant Operations Manager

    4 weeks ago

    Orland Park, Illinois, United States SPB Hospitality Full time

    About the Role:As a Restaurant Manager at Rock Bottom Restaurant & Brewery, you will be responsible for leading the front of house service teams and working closely with the assistant manager roles to achieve exceptional guest experiences. With a focus on empowering our people to take care of our guests, while having fun and producing a made-from-scratch...

  • Restaurant Operations Manager

    4 weeks ago

    Highland Park, Illinois, United States SERJ Taco California LLC Full time

    Restaurant Operations ManagerAs a Restaurant Operations Manager at SERJ Taco California LLC, you will be responsible for the overall success of our Taco Bell restaurant. This includes managing the entire restaurant team, ensuring they are properly trained and developed, and interacting well with customers and management.Key Responsibilities:Find, hire, and...