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Restaurant Manager

1 month ago

Oak Park, Illinois, United States Capstone Concepts LLC Full time
Job Title: General Manager

Capstone Concepts LLC is seeking a highly motivated and experienced General Manager to lead our First Watch restaurants. As a General Manager, you will be responsible for developing and maintaining a culture of accountability, integrity, service, and trust within your team.

Key Responsibilities:
  • Develop and maintain a management team for future growth and talent development.
  • Provide hands-on leadership and direct supervision of operations in an individual restaurant.
  • Exercise basic shift-to-shift financial control to meet restaurant sales, revenue, and profitability goals.
  • Meet or exceed period budget and profitability goals.
  • Provide efficient and professional service to meet or exceed customer expectations.
  • Respond to customer feedback and handle customer concerns/needs.
  • Ensure all policies, procedures, and training for team members are being followed.
  • Participate in certification of team members.
  • Develop Black Hat and Black Apron team members.
  • Set standards for the restaurant to maintain the highest level of cleanliness.
  • Participate in bi-weekly manager meetings to set and enforce standards.
  • Ensure all team members follow Capstone Concepts' uniform standard.
  • Supervise food handling procedures and operational processes.
  • Ensure safe working conditions as required by OSHA and federal, state, and local governing bodies.
  • Verify and complete all paperwork on a daily basis.
  • Manage all internal/external communications in a timely and effective manner.
  • Follow up and verify all cash deposits are made daily.
  • Ensure the unit has proper supplies while maintaining period budget.
  • Set standards for all units to achieve a 95% or better health and Steritech inspection.
  • Ensure all policies and procedures, whether HR, Safety, Financial, or Operational in nature, are being upheld in the unit daily.
Requirements:
  • 4 years of management experience in a full-service restaurant, with 2 years of experience as a General Manager.
  • Black Hat or Black Apron certified for internal promotions.
  • Ability to work in a high-stress environment.
  • Heavy kitchen experience.
  • Proficient in Microsoft Office products.
  • Organized.
  • Hands-on leadership style.
  • Valid driver's license and personal vehicle insurance.
  • Ability to motivate and develop team members.
  • Good written and verbal communication skills.
  • Time management skills and ability to multitask.
  • Ability to make good decisions and find alternative solutions.
Benefits:
  • Competitive pay.
  • Health insurance.
  • 401k.
  • Paid vacation.
  • Excellent training.
  • Opportunities to advance.

Capstone Concepts LLC is an equal opportunity employer and welcomes applications from diverse candidates. We do not discriminate in our employment opportunities based on race, color, religion, sex, national origin, age, disability, marital status, veteran status, citizenship, sexual orientation, gender identity, or expression, or any other characteristic protected by law.