Optical Retail Specialist
2 days ago
The Optical Retail Specialist will be responsible for delivering exceptional customer service and providing high-quality optometric care to patients. This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities
Greet customers in a friendly and courteous manner
Explain all required paperwork, tests, products, and services
Review prescriptions and patient information carefully, identifying special needs and consulting with Optician, Managing Doctor, or Retail Management as necessary
Show patience and courtesy to indecisive or difficult customers and patients
Perform work accurately and thoroughly despite time pressure and customer volume
Requirements
High School graduate or equivalent
Strong customer service skills (internal and external)
Knowledge of current fashion trends
Strong communicator and listener
Problem-solving ability
Familiarity with cash register, computers, and calculators
Organization skills
Sales skills
Strong basic math skills
Knowledge of office and store merchandise
Preferred Qualifications
Previous experience in customer service, retail, and/or optical
Strong interpersonal skills
Benefits
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression, or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information, or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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