Sales Director

1 week ago

Georgetown, United States Pure Barre Full time
Sales Manager Job Description

At Pure Barre, we are seeking a highly motivated and results-driven Sales Manager to join our team. As a Sales Manager, you will be responsible for overseeing all studio sales functionality, ensuring member retention, and driving sales and service excellence for our luxury fitness brand.

Key Responsibilities:
  • Provide exceptional customer service to existing members via face-to-face service, phone, text, and email.
  • Ensure member retention and lead generation through grassroots marketing and networking.
  • Lead generation by asking for referrals and train sales team to do the same.
  • Organize and participate in networking/marketing community events.
  • Contact prospects/leads to schedule barre class and enroll them in a membership.
  • Perform front desk sales associate duties and member retention tasks.
  • Attend and lead Engage (intro or trial) classes.
  • Drive and retain membership sales, drive retail sales, and keep accurate inventory of retail.
  • Schedule monthly sales goals (membership & retail) and meet monthly sales goals (membership & retail).
  • Ensure sales team meets daily/weekly/monthly goals and attend weekly National Sales Calls.
  • Attend sales training and weekly/biweekly calls with Regional Sales Manager.
  • Stay abreast of monthly studio promotions and assure sales team is aware and promoting.
  • Become proficient at CRM/POS software to troubleshoot client account inquiries and possible sales opportunities.
  • Run monthly reports and manage sales staff schedule and fill in when necessary.
  • Supervise sales staff, train and role play with sales staff, collect outstanding dues, and maintain cleanliness and organization of the studio.
  • Enforce sales staff studio policies and procedures, maintain organization of staff, cleanliness and organization of the studio, and ensure all forms, administrative supplies, and studio literature is stocked and visible.
  • Execute operational duties such as ordering supplies, order marketing material, aid with social media, and any other duties as assigned by manager/owner.

Requirements:
  • 2+ years of fitness sales or relevant sales experience preferred.
  • Confident in generating personal sales and training sales reps.
  • Ability to manage and drive multiple revenue streams including memberships and retail.
  • Previous management or supervisory experience required.
  • Must have excellent communication and strong interpersonal skills in person and over the phone.
  • Must be solution-based and results-oriented, competitive spirit.
  • Ability to recognize areas of improvement and make changes using good judgment.
  • An affinity and passion for fitness.
  • Professional, punctual, reliable, and neat and organized.
  • Strong attention to detail and accuracy.
  • Trustworthy and ability to handle confidential information.
  • Ability to work harmoniously with co-workers, clients, and the general public.
  • Proficiency with computers and studio software.
  • Ability to work a flexible schedule with nights and weekend availability.

Compensation & Perks:
  • $18/hr + plus + commission & bonus.
  • Unlimited Pure Barre membership while employed (PBGT only).
  • Employee Retail Discount.

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