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Patient Relations Representative
2 months ago
We are seeking a highly organized and detail-oriented Patient Relations Representative to join our team at BHIRED. As a key member of our staff, you will be responsible for ensuring the accuracy and efficiency of patient registration and demographic information.
Responsibilities:- Enter accurate patient demographic and insurance information into our system.
- Greet patients, verify and correct information, and obtain updated patient registration signatures.
- Communicate changes in demographic and insurance information to patients and staff.
- Collect and enter co-pays, complete sliding scale fees, and make cards for patients.
- Verify patient charges, recheck insurance information, schedule return appointments, and collect balances due.
- Run daily close reports, reconcile cash, checks, and credit card charges.
- Complete reconciliation reports, including bank deposit slips.
- Enter and verify patient demographics when scheduling appointments.
- Ensure accuracy in insurance information and resolve patient billing concerns.
- Respond to billing and insurance inquiries.
- Participate in regular staff meetings and quality improvement activities.
- Provide phone coverage, accurate follow-up, and communication of messages.
- Perform administrative tasks, such as filing, making copies, and faxing documents.
- One year of clerical experience in a medical office setting.
- Bi-lingual in English and Spanish.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Detail-oriented with strong organizational skills.
We offer a competitive salary of $50k - $60k per year. If you are a dedicated professional with experience in medical office settings and strong bilingual skills, we encourage you to apply.
