Radiology Patient Service Representative
3 weeks ago
At Lenox Hill Radiology, we are committed to delivering exceptional patient care and service. As a Patient Service Representative, you will play a vital role in ensuring that our patients receive the highest level of care and attention.
Key Responsibilities:- Greet and register patients in a friendly and professional manner.
- Obtain and verify patient information, collect signatures, and ensure accuracy and completion of necessary documentation.
- Collect and log co-pays and fees.
- Answer and transfer incoming phone calls.
- Schedule, reschedule, or cancel appointments, confirm appointments, and notify staff of changes when necessary.
- Provide patients with orientation for preparatory and safety protocols, and provide directions to facilities if needed.
- Coordinate with back-office staff for timely and effective care of patients.
- High School Diploma or GED.
- Intermediate to advanced computer skills.
- Strong multitasking and communication skills.
- Experience providing exceptional customer service.
- Medical terminology knowledge and recent medical/radiology office experience is preferred.
Pay Range: $17.00 - $25.00 per hour.
Shift: Mornings.
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