Radiology Patient Service Representative

3 weeks ago


Brooklyn, New York, United States Lenox Hill Radiology Full time
Job Title: Patient Service Representative

At Lenox Hill Radiology, we are committed to delivering exceptional patient care and service. As a Patient Service Representative, you will play a vital role in ensuring that our patients receive the highest level of care and attention.

Key Responsibilities:
  • Greet and register patients in a friendly and professional manner.
  • Obtain and verify patient information, collect signatures, and ensure accuracy and completion of necessary documentation.
  • Collect and log co-pays and fees.
  • Answer and transfer incoming phone calls.
  • Schedule, reschedule, or cancel appointments, confirm appointments, and notify staff of changes when necessary.
  • Provide patients with orientation for preparatory and safety protocols, and provide directions to facilities if needed.
  • Coordinate with back-office staff for timely and effective care of patients.
Requirements:
  • High School Diploma or GED.
  • Intermediate to advanced computer skills.
  • Strong multitasking and communication skills.
  • Experience providing exceptional customer service.
  • Medical terminology knowledge and recent medical/radiology office experience is preferred.

Pay Range: $17.00 - $25.00 per hour.

Shift: Mornings.



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