Business Systems Analyst

4 weeks ago


Brockton, Massachusetts, United States UnitedHealth Group Full time
Job Summary

UnitedHealth Group is seeking a highly skilled Associate Business Analyst to join our team. As a key member of our organization, you will play a critical role in improving basic organizational processes and systems by reviewing, analyzing, and evaluating business systems and user needs.

Key Responsibilities
  • Perform detailed requirements analysis, document processes, and conduct user acceptance testing to understand problems, formulate requirements, and deliver solutions.
  • Update workflows, consult with internal customers to analyze, design, develop, and maintain technical application systems to support business needs.
  • Identify and define business requirements, construct workflow charts and diagrams, and validate resource requirements.
  • Manage routine requirement conflicts and escalate more complex conflicts to senior-level staff.
  • Prepare technical reports by collecting, analyzing, and summarizing information and trends.
  • Implement, test, and deploy solutions to business problems, and support business transition and change.
  • Participate on project teams, develop project plans, and monitor project performance.
Requirements
  • 1+ years of experience with data analysis and process improvement.
  • 1+ years of specific experience with documenting processes and practices.
  • 1+ years of experience with Epic.
  • Proven experience with patient access.
  • Proficiency using MS Excel (advanced formulas, XLOOKUP, pivot tables).
Preferred Qualifications
  • 2+ years of experience in an associate business analyst role or related field.
About UnitedHealth Group

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone – of every race, gender, sexuality, age, location, and income – deserves the opportunity to live their healthiest life. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.

UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.



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