Business Systems Analyst
4 weeks ago
Trelleborg Sealing Solutions (TSS) is a world leader in engineered polymer solutions for various industries. Our success is driven by talented individuals who specialize in polymer engineering, enabling innovation and application. We work closely with leading industry brands to accelerate their performance and drive business forward, shaping the industry and progress that benefits humankind.
As a member of the Enterprise Information Systems (EIS) Americas team, you will support our legacy ERP, BPCS, as an IT Business Analyst. This role is responsible for defining systems scope, objectives, and functionality based on the needs of end users and a strong understanding of business processes. Key responsibilities include:
Key Responsibilities:- Attain the highest level of competence within the department.
- Analyze organization business processes and systems, automating and optimizing processes within BPCS.
- Respond to support tickets requesting error fixes or enhancements.
- Work closely with development teams to ensure business needs are translated accurately into development tasks and end results meet user requirements.
- Train end users on system functionality.
- Perform administrative and other duties as assigned.
- BS or BA degree required.
- At least 1 year experience in an IT Support Role desired.
- Microsoft Office package experience desired.
- Ticket System knowledge as ServiceNow/OTRS welcome.
- At least 1 year of Infor BPCS experience required.
- Understanding of ITIL concepts welcome.
Apply now to join our team and contribute to shaping the industry and progress that benefits humankind.
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