Salesforce Business Analyst Position

3 weeks ago


Brockton, Massachusetts, United States C4 Technical Services Full time
Business Analyst - Salesforce Expertise

We are seeking an experienced Business Analyst to join our agile team for a six-month project at C4 Technical Services. The ideal candidate will have a strong background in working within agile environments, with proven skills in process mapping and requirements documentation. Experience with Salesforce is a must.

Key Responsibilities:

Collaborate with agile team members, including Product Owners and Scrum Masters, to gather and clarify business requirements.
Facilitate workshops and meetings to elicit requirements and ensure alignment among stakeholders.
Develop process maps and flowcharts to visually represent current and proposed processes.
Document detailed requirements specifications, user stories, and acceptance criteria.
Assist in prioritizing the product backlog and defining clear objectives for each sprint.
Support the testing process by creating test cases and ensuring that all requirements are met.
Monitor and analyze process performance, identifying areas for improvement.
Communicate effectively with both technical and non-technical stakeholders to ensure understanding of requirements and processes.
Participate in agile ceremonies, including daily stand-ups, sprint planning, and retrospectives.

Qualifications:

Bachelor's degree in Business Administration, Information Technology, or a related field.
3+ years of experience as a Business Analyst in an agile environment.
Proficient in process mapping tools and techniques.
Strong documentation skills, with experience in writing user stories and requirements.
Salesforce
Excellent communication and interpersonal skills.
Ability to work collaboratively in a fast-paced, agile setting.
Strong analytical and problem-solving skills.

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