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Inside Sales Representative

2 months ago

Baton Rouge, Louisiana, United States Lamons Full time
Job Summary

We are seeking a highly skilled and experienced Inside Sales Representative to join our team at Lamons. As a key member of our sales team, you will be responsible for developing and maintaining strong relationships with our customers, identifying new business opportunities, and driving sales growth.

Key Responsibilities
  • Customer Service
    • Provide exceptional customer service to our clients, responding to their inquiries and resolving any issues in a timely and professional manner.
    • Develop and maintain a deep understanding of our customers' needs and preferences, using this knowledge to tailor our sales approach and improve customer satisfaction.
  • Sales and Business Development
    • Identify and pursue new business opportunities, working closely with our sales team to develop and execute sales strategies.
    • Develop and maintain strong relationships with our customers, building trust and credibility through regular communication and follow-up.
    • Collaborate with our manufacturing and logistics teams to ensure seamless delivery of products and services to our customers.
  • Product Knowledge and Pricing
    • Develop and maintain a thorough understanding of our products and services, including their features, benefits, and pricing.
    • Provide accurate and timely pricing information to our customers, ensuring that they receive the best possible value for their money.
  • Communication and Collaboration
    • Communicate effectively with our customers, sales team, and other stakeholders, using clear and concise language to convey complex information.
    • Collaborate with our engineering and quality teams to ensure that our products meet the highest standards of quality and performance.
Requirements
  • Education and Experience
    • Bachelor's degree in Marketing, Sales, Business, or related field preferred.
    • At least 4 years' experience as an Inside Sales Representative in the Petro-Chemical, PVF, Renewable, Distribution, Manufacturing industry.
  • Skills and Qualifications
    • Thorough understanding of business ethics and principles.
    • Ability to learn and understand complex products and services.
    • Strong verbal and written communication skills.
    • Basic knowledge of math conversions and measurements for product dimensions.
    • Conflict resolution and problem-solving skills.
  • Technical Systems and Modules
    • Salesforce
    • Syteline
    • Microsoft Office; PowerPoint, Word, Excel, SharePoint, Outlook
    • Zoom
    • Microsoft Teams
    • Adobe Acrobat
    • Tableau
Physical Requirements
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 15 pounds at times.