Patient Access Representative

4 weeks ago


Houston, Texas, United States UTHealth Full time
Job Title: Patient Access Representative

UTHealth Houston is seeking a highly skilled Patient Access Representative to join our team. As a key member of our healthcare team, you will be responsible for ensuring medical necessity compliance, verifying eligibility, and posting payments.

Key Responsibilities:

  • Obtain demographic, insurance, and financial information from patients or guarantors and enter it into our computer system with high accuracy.
  • Schedule patient appointments and enter required information in the computer system in a timely and accurate manner.
  • Explain required forms to patients or guarantors and obtain necessary signatures.
  • Ensure medical necessity compliance by obtaining necessary data, reviewing our Compliance System, communicating information to patients or guarantors, and obtaining necessary signatures.
  • Protect the financial integrity of our facility by collecting patient liability, establishing payment arrangements, discussing payment options, and screening for eligibility.
  • Verify insurance eligibility and benefits and ensure all notifications and authorizations are completed within the required timeframes.
  • Post payments in the computer system and generate patient receipts.
  • Communicate effectively and professionally with physicians, care management, ancillary departments, nursing units, physicians' office staff, insurance companies, patients, and their families.

Requirements:

  • High school diploma or equivalent.
  • One year of experience in a hospital or medical business office setting.
  • Ability to multitask and proficient typing/keyboarding skills.

About UTHealth Houston:

UTHealth Houston is a world-renowned institution dedicated to providing exceptional healthcare education, innovation, scientific discovery, and excellence in patient care. We offer a comprehensive and competitive benefits package, including 100% paid medical premiums for full-time employees, generous time off, and a retirement/pension plan.

Equal Employment Opportunity Statement:

UTHealth Houston is committed to providing equal opportunity in all employment-related activities without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, gender identity or expression, veteran status, or any other basis prohibited by law or university policy.



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