Patient Access Representative I/II/Sr.
4 weeks ago
We are seeking a highly organized and detail-oriented Patient Access Representative I/II/Sr. to join our team at UTHealth Houston. As a key member of our department, you will be responsible for ensuring medical necessity compliance, verifying eligibility, and posting payments.
This is an exciting opportunity to work in a dynamic and fast-paced environment, where you will have the chance to make a real impact on the lives of our patients.
Key Responsibilities:
- Obtain demographic, insurance, and financial information from patients or guarantors and enter it into our computer system with high accuracy.
- Schedule patient appointments and enter required information into the computer system in a timely and accurate manner.
- Explain all required forms to patients or guarantors and obtain necessary signatures.
- Ensure medical necessity compliance by obtaining necessary data, reviewing our Compliance System, communicating information to patients or guarantors, and obtaining necessary signatures.
- Protect the financial integrity of our facility by collecting patient liability, establishing payment arrangements, discussing payment options, and screening for eligibility.
- Verify insurance eligibility and benefits and ensure all notifications and authorizations are completed within the required timeframes.
- Post payments in the computer system and generate patient receipts.
- Communicate effectively and professionally with physicians, care management, ancillary departments, nursing units, physicians' office staff, insurance companies, patients, and their families.
- Adhere to all university policies, procedures, and standards, including time management, supply management, productivity, and accuracy of practice.
Requirements:
- Ability to multitask and work in a fast-paced environment.
- Proficient typing and keyboarding skills.
- High school diploma or equivalent.
- One year of experience in a hospital or medical business office setting.
About UTHealth Houston:
UTHealth Houston is a world-renowned institution dedicated to providing exceptional healthcare education, innovation, scientific discovery, and excellence in patient care. We offer a comprehensive and competitive benefits package, including 100% paid medical premiums for full-time employees, generous time off, and a retirement/pension plan.
Why Work at UTHealth Houston?
We take care of our employees and offer a range of benefits and services to support their wellbeing, including free financial and legal counseling, free mental health counseling services, gym membership discounts, and more.
How to Apply:
If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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