Customer Service Representative

4 weeks ago


Fairview Heights, Illinois, United States Savers | Value Village Full time
About Us

Savers | Value Village is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.

Job Summary

We are seeking a Customer Service Associate to create an awesome experience for our Customers, Donors, and other Team Members. As a Customer Service Associate, you will be the face of our company, providing exceptional customer service and ensuring a positive shopping experience for our customers.

Responsibilities
  • Provide exceptional customer service and respond to customer inquiries in a timely and professional manner.
  • Process customer transactions accurately and efficiently.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service area.
  • Participate in visual merchandising and store displays to create an engaging shopping experience.
  • Work collaboratively with other team members to achieve sales goals and meet customer needs.
What We Offer
  • A comprehensive onboarding and training program to ensure your success in the role.
  • A competitive salary and benefits package, including medical, dental, and vision insurance.
  • A 401(k) plan with generous company matching contributions.
  • Paid time off for leisure or other hobbies.
  • A range of mental health services to assist you in managing daily life.

Savers is an E-Verify employer and an equal opportunity employer. We are committed to creating a diverse and inclusive work environment that reflects the communities we serve.



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