Customer Service Representative

4 weeks ago


Fairview Heights, Illinois, United States David's Bridal Full time
Customer Service Representative

At David's Bridal, we're seeking a Customer Service Representative to join our team. As a key member of our store staff, you'll be responsible for delivering exceptional customer service, ensuring a seamless shopping experience for our customers. Your role will involve interacting with customers, resolving issues, and providing personalized support to meet their needs.

  • Key Responsibilities:
  • Provide exceptional customer service, ensuring a positive and memorable experience for our customers.
  • Resolve customer complaints and issues in a professional and courteous manner.
  • Assist customers with product inquiries, returns, and exchanges.
  • Support store operations, including inventory management and visual merchandising.

Requirements:

  • High school diploma or equivalent.
  • 1-2 years of retail experience, preferably in an apparel or service environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.

Benefits:

  • Competitive hourly pay rate.
  • Team bonus and rewards.
  • Opportunities for career growth and development.
  • Discounts on merchandise and services.


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