Retail Sales Consultant
2 weeks ago
Position Summary:
The Retail Sales Associate serves as the primary customer service representative within the store.
They play a crucial role in surpassing customer expectations by actively engaging with customers, identifying their needs, offering suitable products, delivering comprehensive product insights, and successfully completing sales transactions.
Core Responsibilities:- Achieve and surpass sales targets
- Uphold brand and operational standards (including visual presentation and cleanliness)
- Address customer needs and exceed expectations by adhering to UNIQLO service standards, implementing the UNIQLO Fundamental Principles, and utilizing the six standard phrases.
- Be well-versed in fitting room protocols and provide assistance as necessary
- Operate as a cashier when required, following established cashier procedures
- Handle incoming shipments and ensure all merchandise is available on the sales floor in a complete size range
- Collaborate with management to identify and resolve store-related issues
- Share product and brand knowledge with customers
- Comply with all company policies and procedures and inform management of any violations
- Support special projects as directed by management
As an Equal Opportunity Employer, Fast Retailing is committed to ensuring that all applicants and employees are treated fairly without discrimination based on race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or any other status or condition protected by applicable federal, state, or local laws.
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