Customer Success Manager
1 week ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Success Manager. As a key member of our Sales Support & Customer Care team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.
Key Responsibilities- Serve as the primary point of contact for customers, providing timely and effective support to resolve cases and meet customer expectations.
- Manage the end-to-end customer case lifecycle, ensuring incidents are resolved accurately and efficiently.
- Collaborate with internal teams to resolve cases, including Support Renewals, Marketing, Support Delivery, and Product Management.
- Maintain accurate and up-to-date customer information in our client database.
- Document all cases, including queries, process steps, resolutions, and commitments, while protecting confidential and sensitive information.
- 2+ years of experience in customer service, customer support, or related technical support roles.
- Proficiency in written and spoken English, with bilingualism preferred.
- Excellent communication and negotiation skills.
- Self-motivation and accountability for meeting obligations.
- Ability to maintain positive working relationships and work effectively in multicultural environments.
As a Customer Success Manager at Tek Experts, you will have the opportunity to work with a diverse range of clients, develop your technical skills, and contribute to the growth and success of our company. If you are a customer-focused individual with a passion for IT solutions and service, we encourage you to apply for this exciting opportunity.
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Customer Success Manager
1 week ago
Atlanta, Georgia, United States Samsara Full timeAbout the RoleSamsara is a pioneer in the Connected Operations Cloud, empowering organizations to harness IoT data and improve their operations. As a Customer Success Manager, you will play a critical role in ensuring the ongoing success and value realization for our enterprise customers.Key ResponsibilitiesDefine and execute long-term strategies for the...
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Customer Success Manager
2 weeks ago
Atlanta, Georgia, United States Flowable AG Full time{"title": "Customer Success Manager", "description": "At Flowable AG, we're seeking a skilled Customer Success Manager to join our team. As a key partner to our customers, you'll play a vital role in ensuring their success and maximizing value from their investment in our Intelligent Business Automation solutions.Key Responsibilities:Customer Enablement:...
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Customer Success Manager
3 weeks ago
Atlanta, Georgia, United States Clever Devices Ltd. Full timeJob OverviewClever Devices Ltd. is at the forefront of transit technology, committed to enhancing global mobility. Our mission is to deliver innovative solutions that elevate the quality of transportation in communities worldwide.Role SummaryAs the Customer Success Manager, you will play a pivotal role within the Customer Success Management division. Your...
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Customer Success Manager
2 weeks ago
Atlanta, Georgia, United States Cloverly, Inc. Full timeAbout the RoleCloverly, Inc. is seeking a highly skilled Customer Success Manager to join our team. As a key member of our organization, you will be responsible for building strong relationships with our clients, ensuring their satisfaction and success, and providing tailored support to help them achieve their goals with our software solutions.Key...
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Customer Success Manager
1 week ago
Atlanta, Georgia, United States Trella Health Full time{"h1": "Customer Success Manager", "p": "At Trella Health, we empower meaningful change in healthcare by delivering innovative solutions. Our Customer Success Managers play a critical role in supporting new and existing customers throughout their journey to oversee account health and retention. You will build strategic relationships with customers' champions...
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Customer Success Manager
2 weeks ago
Atlanta, Georgia, United States Flock Safety Full time{"title": "Customer Success Manager", "description": "Unlock Your Potential as a Customer Success Manager at Flock SafetyFlock Safety is a pioneering technology company that's revolutionizing public safety. We're seeking a highly skilled Customer Success Manager to join our team and drive growth through exceptional customer experiences.Key...
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Customer Success Manager
3 weeks ago
Atlanta, Georgia, United States Clever Devices Ltd. Full timeJob OverviewClever Devices Ltd. is a pioneering force in transit technology, dedicated to enhancing global mobility through innovative solutions.As a Customer Success Manager, you will play a pivotal role in the Customer Success Management division. Your primary responsibility will be to orchestrate the strategy and implementation of our customer success...
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Customer Success Manager
4 days ago
Atlanta, Georgia, United States Incident IQ LLC Full timeCustomer Success ManagerAt Incident IQ LLC, we're seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for ensuring the success and satisfaction of our K-12 education customers.Key Responsibilities:Collaborate with our implementation and sales teams to ensure seamless...
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Customer Success Manager
2 weeks ago
Atlanta, Georgia, United States Salesforce Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Salesforce. As a key member of our customer success organization, you will be responsible for delivering exceptional customer experiences and driving business growth through our Signature Success Plan.Key ResponsibilitiesOrchestrate all deliverables for our Signature...
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Customer Success Manager
2 weeks ago
Atlanta, Georgia, United States Flock Safety Full time{"title": "Customer Success Manager", "description": "Unlock Your Potential as a Customer Success Manager at Flock SafetyFlock Safety is a pioneering technology company that's revolutionizing public safety. We're seeking a highly skilled Customer Success Manager to join our team and drive growth through exceptional customer experiences.Key...
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Customer Success Manager
4 weeks ago
Atlanta, Georgia, United States Trella Health Full timeAbout Trella HealthAt Trella Health, we are dedicated to our mission of driving significant improvements in the healthcare sector.Opportunity OverviewOur Customer Success Managers are essential in ensuring that both new and existing clients receive the support they need throughout their journey, focusing on account health and retention.Key ResponsibilitiesAs...
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Customer Success Manager
4 days ago
Atlanta, Georgia, United States ACI Worldwide Full timeJob Title: Customer Success ManagerAt ACI Worldwide, we're seeking a highly skilled Customer Success Manager to lead our team in delivering exceptional customer experiences. As a key member of our organization, you'll be responsible for driving business growth, client retention, and program implementation.Key Responsibilities:Sustaining Business Growth and...
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Customer Success Manager
1 week ago
Atlanta, Georgia, United States Salesforce Inc Full time{"title": "Customer Success Manager", "description": "Unlock Customer Success with SalesforceAs a Customer Success Manager at Salesforce, you will be the trusted advisor and partner for our customer organizations. Your expertise will help them maximize the value of their Salesforce investment and achieve their business goals.Key Responsibilities:Forge deep...
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Customer Success Manager
1 week ago
Atlanta, Georgia, United States Harris Computer Full time{"title": "Customer Success Manager", "description": "Unlock Customer Success with Harris ComputerHarris Computer is seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for ensuring our customers achieve their business objectives through our software solutions.Key...
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Customer Success Manager
2 weeks ago
Atlanta, Georgia, United States LanguageWire Full time{"title": "Customer Success Manager", "description": "Unlock Customer PotentialAre you passionate about the language industry and technology? Do you thrive in a fast-paced environment where no two days are the same? We're looking for a Customer Success Manager to join our team in Atlanta.The RoleAs a Customer Success Manager, you will be responsible for...
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Customer Success Manager
5 days ago
Atlanta, Georgia, United States Salesforce Full timeUnlock Enterprise Success with SalesforceFor customers seeking to maximize their Salesforce investment with an enterprise-level experience and rapid support from our most skilled experts, our Signature Success Plan is the ideal choice.Key Benefits:Expert guidance from seasoned Salesforce professionalsFast and efficient support for seamless...
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Customer Success Manager
1 week ago
Atlanta, Georgia, United States CENTEGIX Full time{"h1": "Customer Success Manager at CENTEGIX", "p": "As a Customer Success Manager at CENTEGIX, you will play a pivotal role in collaborating with our customers across diverse industries and solution areas. Your primary responsibility will be to own and drive the customer journey for your portfolio, ensuring a high level of satisfaction, engagement, and...
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Customer Success Manager
2 weeks ago
Atlanta, Georgia, United States Salesforce Inc Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Salesforce Inc. As a Customer Success Manager, you will be responsible for delivering exceptional customer experiences and driving business growth for our enterprise customers.Key ResponsibilitiesDevelop and execute customer success plans to ensure customer...
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Customer Success Manager
7 days ago
Atlanta, Georgia, United States Incident IQ LLC Full timeCustomer Success ManagerAt Incident IQ LLC, we're seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer-facing team, you will play a pivotal role in ensuring the success and satisfaction of our K-12 customers.Key Responsibilities:Collaborate with our implementation and sales teams to ensure seamless handoffs and...
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Customer Success Manager
1 week ago
Atlanta, Georgia, United States MasterCard Full timeCustomer Success ManagerAt Mastercard, we're committed to connecting and powering an inclusive, digital economy that benefits everyone, everywhere. As a Customer Success Manager, you'll play a critical role in driving account growth and delivering exceptional service to our enterprise clients.Key Responsibilities:Gain trusted-partner status with our larger,...