Customer Service Specialist
3 days ago
We are seeking a highly motivated and organized individual to join our team as a Customer Service Specialist. In this role, you will be responsible for providing excellent customer service, responding to customer inquiries, and ensuring timely and efficient order processing.
About the Role:
- Enter sales orders into QuickBooks via email and phone.
- Back-up person for customer relations phone and email.
- Maintain and respond to customer service inquiries in a timely and thorough manner.
- Communicate effectively with customers/distributors regarding product availability, delivery, and order status.
- Assist in shipping of product when needed.
- Complete assigned projects as needed.
Requirements:
- College degree preferred or previous customer relations experience.
- Ability to prioritize and multitask.
- Knowledge of QuickBooks preferred but will train.
- Positive and professional demeanor.
- Excellent written and verbal skills.
- Proficient in Excel.
What We Offer:
- A competitive salary range: $40,000 - $55,000 per year.
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
Location: LGC Group (London)
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