Host/Hostess - Front of House Ambassador

1 week ago


Palo Alto, California, United States Innovative Dining Group Full time
Host/Hostess Job Summary

We are seeking a friendly and outgoing Host/Hostess to join our team at Sushi Roku, a high-end Japanese restaurant in Palo Alto, CA. As a Host/Hostess, you will be the first point of contact for our guests and will play a crucial role in ensuring their positive experience from the moment they arrive.

Key Responsibilities:
  • Greet guests warmly and professionally, explaining our restaurant concept and ensuring they feel welcome.
  • Manage reservations, seating parties, and guiding guests to their tables in a timely and efficient manner.
  • Provide exceptional customer service, responding to guest inquiries and resolving any issues that may arise.
  • Maintain a clean and organized host stand, ensuring all necessary materials are readily available.
  • Inspect tables for proper presentation and cleanliness, relaying any concerns to the management team.
  • Collaborate with the management team to ensure seamless service and a positive guest experience.
Requirements:
  • 2 years of previous experience in a high-end, high-volume restaurant.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to multitask, prioritize tasks, and maintain a positive attitude in a dynamic setting.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development within our company.
  • A dynamic and supportive work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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