Seasonal Sales Associate
3 days ago
- Deliver an engaging, positive, and authentic customer experience with all customers.
- Focus on full-price selling while maintaining awareness of product value and promotions.
- Handle customer situations in compliance with policy and procedures, attempting to "solve for yes" and partnering with leadership when dealing with escalated issues.
- Complete all assigned tasks in a timely and efficient manner.
- Execute all visual directives and maintain visual standards set by the company and as directed by the management team.
- Support high standards of organization and cleanliness, promoting a safe working and shopping environment to maximize the customer experience.
- Uphold and comply with all company policies as outlined in the Policy and Procedure Manual, Code of Business Conduct, Employee Policy Guide, and the Safety Program.
- Comply with all Loss Prevention policies and communicate violations directly to the leadership team or via the Silent Witness Hotline.
- Share feedback from customers with the leadership team to improve the overall customer experience.
- Actively participate in all company and store contests and events.
- Stay current on all financial goals and priorities.
- Support the leadership team in achieving all sales and operational goals.
- Support and execute all digital sales strategies, including ship from store and BOPIS within the store.
- Reflect the PacSun brand by demonstrating passion and affinity for product, brands, fashion, and trends.
- Contribute to a positive working environment by consistently exhibiting core value behaviors.
- Maintain and drive the company's fashion image by adhering to the Employee Appearance Guidelines.
- Demonstrate willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion, and trends.
- Strive to improve individual performance while working as a productive member of the team.
- Possession of a high school diploma or equivalent.
- Effective written, verbal, and presentation skills.
- Strong communications skills.
- Excellent time management skills.
- Proficient in math and possesses strong computer skills.
- The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
- The associate must frequently sit/stand for long periods of time and climb ladders as needed.
- While performing the duties of this job, the associate is regularly required to talk or hear.
- The associate is frequently required to sit; stand; walk; use hands to finger, handle, or feel; as well as reach, twist, or squat.
- Ability to maneuver around sales floor, stockroom, and office areas.
- Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
- Ability to work in an open environment with fluctuating temperatures and standard lighting.
- Hotel, Airplane, and Car Travel may be required for SM and above roles only.
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