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Field Services Specialist

2 months ago

Chandler, Arizona, United States Insight Global Full time
Job Summary

We are seeking a skilled Field Services Engineer to join our team at Insight Global. As a Field Services Engineer, you will be responsible for performing on-site service and repair of semiconductor processing equipment, troubleshooting equipment problems, and coordinating activities with peers, supervisor(s), and customers to minimize equipment downtime and interruptions.

Key Responsibilities:

  • Perform on-site service and repair of semiconductor processing equipment
  • Troubleshoot equipment problems and identify root causes
  • Coordinate activities with peers, supervisor(s), and customers to minimize equipment downtime and interruptions
  • Order and install parts as needed
  • Respond to emergency service calls as required
  • Instruct customer operating technicians on system operation and maintenance
  • Perform upgrades and modifications to equipment as needed
  • Remain current on equipment/tools through appropriate training, manuals, factory periodicals, and other relevant materials
  • Ensure the upkeep, maintenance, and security of company property, including vehicles and tools

Requirements:

  • 2+ years of previous experience in maintenance, repair, and troubleshooting of semiconductor capital equipment
  • Excellent customer interface skills
  • Mechanical aptitude and ability to use appropriate tools
  • Thorough understanding of technical issues involving the maintenance, repair, and/or installation of company equipment and company procedures