Field Service Technician
4 days ago
NCR Voyix is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing top-notch service and support to our customers. This role requires strong technical skills, excellent communication abilities, and a passion for delivering exceptional customer experiences.
Key Responsibilities- Perform customer installation, maintenance, and service calls promptly and effectively.
- Service electromechanical equipment such as self-checkout systems within an assigned territory.
- Perform maintenance, repair, PM work, and system overhauls.
- Local candidate to specific geographic area.
- Authorized to work in the US.
- Have a valid driver's license and driving record that satisfies NCR fleet requirements.
- PC skills, basic electronic skills, and some specific hardware and operating system familiarity.
- Ability to perform essential functions of the job with or without a reasonable accommodation.
- Prolonged travel with driving several hours per day.
- Rotating and weekend shifts.
- Flexible shift work – Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays.
- Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance.
- Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size.
- Willing to be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches.
- Familiarity with large servers, mainframe computers, and imaging software.
- A+ Certification, CompTIA, N+ Certification.
- One or more years of related experience.
- Hourly Pay Range: $17.50 to $22 depending on location and experience level.
- Overtime available at time and a half.
- Opportunity to make $100 per call ran that utilizes a mobile extended work platform (MEWP).
- 7 paid holidays and 6 paid floating holidays.
- Paid vacation – up to 80 hours your first year.
- 401K savings and retirement plan.
- Company provided business use only vehicle.
- Medical insurance available immediately.
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