Diagnostic Service Specialist

4 weeks ago


Corpus Christi, Texas, United States Abbott Full time
About Abbott

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines.

Job Description

We are seeking a highly skilled and motivated Diagnostic Service Specialist to join our team. As a Diagnostic Service Specialist, you will be responsible for providing technical support solutions, including installation, corrective, pre-emptive, and proactive maintenance, to our customers. You will work closely with our sales, marketing, and other functional areas to ensure customer satisfaction and loyalty.

Key Responsibilities
  • Provide on-site support to Abbott Diagnostic Division customers
  • Support field personnel and district business objectives and goals
  • Troubleshoot and resolve complaints reported by customers on a minimum of eight increasingly complex instruments
  • Understand and follow quality system procedures
  • Maintain a safe work environment following laboratory safety guidelines
  • Schedule and complete routine preventive maintenance, installations, and other updates provided by Abbott
Requirements
  • Bachelor's degree or equivalent relevant experience required
  • Proficiency in local language required
  • Preferred qualifications include a Bachelor's/Engineering degree in Bio Medical/Electrical/Mechanical or Medical Technology, and practical experience of interfacing with customers
What We Offer
  • Career development with an international company
  • Free medical coverage for employees via the Health Investment Plan (HIP) PPO
  • An excellent retirement savings plan with high employer contribution
  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit
  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune
Location

This position is a remote position, and qualified candidates must currently live in the Corpus Christi/Victoria, TX area. Must be able to travel up to 50% to 70%.

Language

Basic English skills are preferred (written and oral).



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