Diagnostic Service Specialist

1 month ago


Corpus Christi, Texas, United States Abbott Full time
About Abbott

Abbott is a global healthcare leader that empowers individuals to live their best lives. Our diverse portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines.

Our Mission

We strive to improve people's health by creating breakthrough science and innovative solutions. Our team of experts works tirelessly to anticipate changes in medical science and technology, ensuring that our products and services meet the evolving needs of our customers.

What We Offer
  • A dynamic and supportive work environment that fosters growth and development
  • A comprehensive benefits package, including medical coverage, retirement savings, and tuition reimbursement
  • Opportunities for career advancement and professional growth
  • A commitment to diversity, equity, and inclusion
The Opportunity

We are seeking a highly skilled and motivated Diagnostic Service Specialist to join our team. As a Diagnostic Service Specialist, you will be responsible for providing technical support solutions, including installation, corrective, pre-emptive, and proactive maintenance. You will work closely with our sales, marketing, and other functional areas to ensure customer satisfaction and loyalty.

Key Responsibilities
  • Provide on-site support to Abbott Diagnostic Division customers
  • Support field personnel and district business objectives
  • Troubleshoot and resolve complaints reported by customers on complex instruments
  • Understand and follow quality system procedures
  • Maintain a safe work environment and follow laboratory safety guidelines
Requirements
  • Bachelor's degree or equivalent relevant experience
  • Proficiency in local language required
  • Preferred qualifications: Bachelor's/Engineering degree in Bio Medical/Electrical/Mechanical or Medical Technology, practical experience of interfacing with customers


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