Entry Level Customer Support Professional

2 weeks ago


Syracuse, New York, United States Bluefors Full time

Job Description

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This is an entry-level position responsible for processing requests for information from prospective customers, generating sales quotations and order acknowledgments upon receipt of formal purchase orders. The estimated salary for this position is $22-27 per hour.

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Key Responsibilities

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This position involves:

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  • Providing timely and accurate information to incoming customer order status and product knowledge requests">
  • Processing customer orders/changes according to established department policies and procedures">
  • Working closely with the accounting department on clearing and processing letters of credit (LOC) payments">
  • Providing timely feedback regarding customer concerns">
  • Performing export compliance screenings according to Bluefors policies">
  • Reviews purchase orders, contracts, and terms and conditions">
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Requirements

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To be successful in this role, you should have a high school diploma or equivalent, six months to one year of related experience and/or training, and an associate's degree or equivalent from a two-year college or technical school preferred.

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About Us

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Bluefors Cryocooler Technologies, Inc. is a world leader in cryogenic technology and manufacturing. We are proud to serve the quantum computing and information community, and we are committed to delivering systems all around the world.



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